Good entry job - Customer Service Representative (CSR) PayPal Employee Review

3.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, good name on resume, lots of learning if proactive

Cons

No chance of growing, not fair management

Explore other reviews about PayPal

5.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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