There is a reason PayPal was not voted as one of the Best Places to Work in Omaha This Year - Anonymous employee PayPal Employee Review

2.0
22 Jul 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits hard to beat Competitive salary Diversity Flexible Scheduling Community Involvement Pleasant campus Brand recognition - mention you work at PayPal and everyone knows who they are

Cons

Performance review process should be illegal. Regardless of time spent setting and reviewing goals, in the end you are negotiated, or "calibrated", to fit the bell curve regardless of your performance resulting in inequity, demotivation and a what is the point in trying to excel attitude when you are going to be placed where the % rating needs to be filled. Employees are well aware of this practice and the common joke at review time is to just wear a big "M" monogram on your shirt for "Meets" because that is what will be given no matter how much you excel beyond so that the Exceeds can be distributed to fit the politics and favoritism. Too many outside top heavy management brought in and inside talent is not recognized or utilized. An employee could change their resume to replace PayPal with FDR or FNB and apply for a position externally and be brought in at an inflated salary instead of being promoted. Nobody is captain of the ship. There are so many product teams, project managers, process managers and overlapping roles between locations that don't communicate causing redundancy in efforts that go nowhere and enhancements or fixes that take 2 years to get implemented, only to cause more issues because there are also 30 QA teams that don't communicate. Many senior level leadership positions that make promises and commitments without accountability.

Explore other reviews about PayPal

5.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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