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      PayPal

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      PayPal reviews

      Venmo Support Rep - Customer Support Representative PayPal Employee Review

      2.0
      24 Sept 2016
      Customer support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food. Bout it.

      Cons

      Horrible management. Very unprofessional and very ignorant. They try to develop some culture that is dying and all the senior reps either don't care about the quality of their work anymore or just don't respect management.

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      5.0
      15 Dec 2025
      Sr.software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Challenging problems, solid engineering standards, collaborative teams, exposure to modern technologies, opportunities to work on impactful systems

      Cons

      Contract roles have limited long-term visibility, onboarding can be fast-paced, documentation varies across teams, priorities can shift quickly

      2.0
      26 Jun 2026
      Product marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, smart people. With new CEO, maybe things will get back

      Cons

      Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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