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      PayPal

      Engaged employer

      PayPal reviews

      Working at PayPal - Customer Solution Agent PayPal Employee Review

      4.0
      8 Nov 2013
      Customer solution agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The work atmosphere was really awesome. The management definitely took care of it's employees. Flexible hours. Bonus incentives for performance. On site gym / restaurant. Most employees are happy and nice to be around. Very good chance to grow within the company.

      Cons

      The work itself. Answering the phones to calm angry customers was the only con at PayPal.

      Explore other reviews about PayPal

      5.0
      7 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance. Lot of opportunities to learn

      Cons

      Company is in transition mode

      2.0
      26 Jun 2026
      Product marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, smart people. With new CEO, maybe things will get back

      Cons

      Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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