I enjoy it at this point in my life/career but it's not for everyone - Anonymous employee PayPal Employee Review

4.0
20 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Incredible flexibility. I truly appreciate that there isn't a mandated RTO like other tech companies have started to enforce. The fact that businesses have not only survived but thrived in a remote environment during and after COVID should underscore that most corporate jobs can be done remotely. - PayPal is an incredibly strong and well-known brand. Perhaps not in the tech world, but having worked in non-tech industries there are few other brands with as much brand awareness globally as PayPal has for only being ~20 years old. - I do enjoy working for a global brand. It's pretty cool to work with people from all over the world - Europe, Asia, NA. We are like this PayPal city dispersed across the world. - I like that there is a diversity of businesses that sits under PayPal - Venmo, Braintree, that it's not just a consumer brand but that there's B2B as well. - For the most part, people are generally easy to work and get along with. There are some politics at play but I don't feel like I have to constantly watch my back. - Working for a public tech co is always great because RSUs are part of your total comp. If you work in tech, you automatically make 20%+ more than your non-tech counterparts in marketing. - Unlimited PTO in the US, and there is no balking at actually taking the time you want/need. - While there is a lot of turnover, there is also pockets of longevity as well. You see people have been here many years. The sabbatical every 5 years is also a nice benefit as well. - ESPP discount - I like that they provide you with latest tech (MacBook Pros, monitors) for your work needs

Cons

- The stock price has been plunging after every earnings call. This has been impacting everyone's comp since RSUs are a big part of our total comp. - I'm not sure if it's because it's a tech co or if it's because we're all remote but at times I feel like there's a lack of culture or that it's "cold." You don't spend a lot of time socializing with your co-workers or getting to know them on a personal basis - it's all very much focus on work and leave it at that. Sometimes I'll join calls with 30+ people and maybe know 1 or 2 of them. We never do intros and it can just be very awkward. It's like having a dinner party where no one introduces each other or really talks. - A lot of our ops resources are outsourced to India and China. Sometimes it can be challenging to understand each other and the time difference can slow everything down a bit. - I do feel like it seems hard to get promoted. When new senior roles open up, it seems like their first instinct is to go external vs. looking internally at who might be a good candidate. For comparison, my last company would usually only hire externally for roles below a certain level, and would much rather promote folks internally into senior roles. - Things can take a long time or be rather tedious in order to get done at PayPal. Lots of process in terms of marketing execution in the agile format. - It really is more of a performance marketing vs. brand driven marketing org. - Constant re-org's, revolving door of senior leadership. I'm on my 4th manager in 8 months of being here.

Explore other reviews about PayPal

5.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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