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      PayPal

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      PayPal reviews

      Politics politics and more politics - Software Engineer PayPal Employee Review

      2.0
      20 Jan 2016
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Lot of scope for learning. You will have exposure to almost anything that you are interested in. Frequent training sessions to learn a lot on Payments and Technology. Some groups have really very good engineers who are both competitive and helpful at the same time.

      Cons

      Upward mobility is reserved for people with no technical skills but great at cronyism Product team in the most important non payment group is a joke, but unfortunately they have ears of Directors and higher ups. Since there is no "real" interactive session with engineers, management has no clue of reality and is mis guided by the product team. Product teams ends up getting all the credit / promotions for the work done by engineering team. This is depressing and sad. Very traditional management style. "Yes Sir / Madam" is most welcome. If there is any dis agreement or alternate view points, ideas are not fought, people who brought them up will be under the bus. Frequent re-orgs and lack of accountability at management level is just annoying. Huge mistakes by management are simply ignored / rewarded. Engineers pay the price almost always by putting in long hours and weekends to cover up for the mistakes done by management.

      avatar
      PayPal Response
      10y
      The experience you describe is definitely not the culture we are working to achieve at PayPal! We are striving to give employees a channel to express suggestions and help us get better at all we do. As a newly independent company, now separate from eBay, we have taken a step back and looked at our employee survey practices and have made a decision to make an important change. In June of 2016 we are launching a new (so new it doesn’t even have a name yet!) employee survey to capture confidential employee feedback (feedback will not in any way be tied back to an employee nor will it have any impact on our performance cycle). We will be asking questions to get to the heart of the comments you make here and help us find areas, and managers, that need to change.

      Explore other reviews about PayPal

      5.0
      15 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company to work for, good work life balance

      Cons

      They should have more developers than other titles.

      2.0
      13 Apr 2026
      Director of business operations
      Recommend
      CEO approval
      Business outlook

      Pros

      PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

      Cons

      While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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