Supportive managers, but outdated tech and client issues - Merchant Services Paychex Employee Review

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Managers are great. Always helpful and look out for what is best for the employee. Work life balance is great. Unlimited PTO!

Cons

Technology is old. Onboarding is rocky. Alot of chargebacks/lost clients. Unhappy current clients.

Explore other reviews about Paychex

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
5.0
28 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

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