Exceptional Company - Sales Representative Paychex Employee Review

5.0
19 Oct 2013
Recommend
CEO approval
Business outlook

Pros

Extensive interview process, and I went out in the field with another rep to shadow to see if it is something I could see myself doing. I love that this was part of the interview process, they really want to see if you can fit into the culture. Each employee has about 30k invested them prior to even stepping foot in the field. You have a job dependent test - they want to hire for longevity, and have never had a company lay off in over 40 years. You can make your schedule once you are done with your training. You still will love meetings twice a week at your office, but for the most part, you can flex what you need to do - especially great if you have a family. This company is very supportive and generous with supporting you personally and professionally. Your base salary is very generous - and incentives for sales credits are HUGE! The sky is the limit with this job. There are awesome incentives to do well. Awesome team to be part of - my Manager has made an incredible culture at our office, and encourages us to make long lasting relationships with our clients. This company gives you the world on a silver platter - you just have to get out there and perform! The CEO meets everyone at the first training - with 12k employees, pretty phenomenal that you get to meet him. They set you up with a tablet, iphone, expense money, stipend for your car, and updated training constantly. 1/3 of the job is training, 1/3 of the job is networking for business, and 1/3 is being in the field. if you ask me, if you get in with Paychex - you will never have a reason to leave!

Cons

You are on the road a lot and it can get lonley - but your team does communicate with you often. There is mandatory telemarketing and cold calling, you have to be bold enough to keep your A game on! It's only for a few hours a week.

Explore other reviews about Paychex

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Leadership connections, tailored growth pathways, and self-guided development

Cons

Some internal partners lack communication

1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

3
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