Pros
Starting in National Sales Support was grueling (lead development/cold calling), but there's a lot of camaraderie to be found in that department. You also develop skills like objection handling and conflict management which transcend to any career. After committing to that position for a year, you are able to post out and grow with the company. The leadership supports a growth model with it's employees and you have the ability to manager your career and take it where you want it to go. The benefits are fantastic, i.e. health insurance, 401k, wellness and discount programs, etc. The company is solid, financially, and poised to grow in the realm of HR services.
Cons
National Sales Support can be tough, but it's a fantastic way to get your foot in the door with the company. Wages tend to be slightly deflated, but the company more than makes up for that in the supplemental employee investments, i.e. benefits, training, and development. The culture is fairly conservative, which at times can feel rigid and inflexible, but it's the nature of the industry.