Pros
- Big upfront investment in travel and training. 2 weeks are spent in Rochester. Then an additional week of training back Rochester after several weeks selling in the field. - Culture in Rochester was very professional, encouraging and uplifting. They are a good face of the Paychex company and brand. - It's an easy job to get started and get into, especially if this is your first ever job out of college. Paychex would rather have hustle than intellect or experience. In fact, analytical capability is more of a liability than an asset. Don't think while on the job. - Provided with computer, mifi hotspot, car reimbursement. - Paychex is by comparison a better payroll company to work for than ADP, PayCore, etc. The entire payroll industry is very competitive - its 50 years old!
Cons
- Everything is a revolving door. 90% of my training class quit within the first year. Some 10 CORE sales reps in my market quit within the first 18 months. DSM was demoted and relocated. Again, everything is a revolving door. So don't plan on staying. - Average commissionable opportunity was very small (Had bigger opportunities in retail sales before Paychex). Those with any experience in sales know that Paychex compensation is low and the opportunities are small. The average opportunity was below the estimate national average that came from corporate. No one in my zone sold about the "national average." - Daily stress and micro-management was way too high for the compensation. - Daily Activity Reports and Weekly Planning Reports focused too much on activity rather than strategy. Very little time was put into thinking and organization - just do and go all day. - Too much chasing after small clients most other companies would ignore. Many clients and businesses we were chasing were too small for anyone to care about. Once did a sales presentation in a living room 30 miles outside the city for what would have amounted to less than $60 in commission after tax. - Too much time in the car and burning miles. It was completely unnecessary. Compensation seem to only cover about 20% of actual driving. - CORE Sales Reps were the farm team for Major Market selling. Our activity was fed upward so that MMS could know how to sell bigger things to bigger clients. - Lot's off misinformation during the hiring process about potential earnings. I had to pull reports from first and second year sales reps to find out what the actual average is. - Many 5+ year veterans will be showcased in training and recruiting, but their success has nothing to do with yours. - The payroll specialists are the most discouraged group - more than sales. They often avoid phone calls from angry clients and will pass that back to the sales rep long after a sale has taken place. - Management between departments don't seem to communicate. Right hand never knows what the left hand is doing. Sales and Payroll Implementation almost seem to work against one another. - Incentive trips geared towards singles or single life. In many ways, Paychex ethics could be questioned as it pertains to conference trip and married employees. Almost fostered a culture of infidelity.