Positive relationships with customers overshadowed by sexism and harassment - Merchandiser PepsiCo Employee Review

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Despite my negative experiences with management, I genuinely enjoyed the relationships I built with store managers and backroom staff throughout my time there. I took pride in providing consistent, high-quality, and respectful service to my customers, and I truly thrived in the customer-facing aspects of the job.

Cons

Personally, when I worked for Pepsi about 10 years ago at the Baton Rouge location, I experienced constant sexism from staff and management. I also experienced sexual harassment from one of the mechanics there, although at the time I was too young to fully understand what was happening to me or how inappropriate it was. I did attempt to report the sexism and treatment I was experiencing to HR, but instead of being taken seriously, I was later brought into my boss’s office and told, “You know the HR lady and I are good friends?” Needless to say, my complaint went nowhere. At the time, I was the highest-rated merchandiser in the department, and whenever I filled in for my sales rep, I often became one of the top-selling reps as well. Despite that, I was repeatedly passed over for promotions. And when I was finally given my own route, it was the worst-selling and farthest route in the entire department. Management also allowed coworkers to harass me and overload me with extra work because my performance was making others “look bad.” I was even told I didn’t “look” the part for a promotion, despite wearing the exact same Pepsi uniform as every other merchandiser. I’m sharing this now because, as an adult, I can clearly recognize how poorly I was treated and how unacceptable that environment was. Looking back, I believe management understood I was young and inexperienced, and they took advantage of that.

Explore other reviews about PepsiCo

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Solid structure, goals are attainable, strong leadership.

Cons

Fortune 50 company comes with restructuring and potential employees headcount resizing.

4.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Worked for PepsiCo for 10 years across four locations in Pennsylvania, Delaware, and Florida. Gained experience in multiple sales and operational roles while supporting account growth, merchandising, and customer relationships. Florida locations were especially well-operated and efficient. PepsiCo provided competitive pay, solid benefits through Keystone, and a good vacation package compared to competitors in the beverage industry. The company also offered strong sales incentive programs, earning rewards such as Orlando Magic floor seats, Pro Bowl tickets, Apple Watches, and Yeti cups for exceeding performance goals and driving sales results.

Cons

While PepsiCo promotes internal growth opportunities, many promotions and leadership opportunities appeared to favor college internship hires over long-term internal employees. In some cases, newer college-based management pushed corporate initiatives without fully understanding local market realities or account volume trends. For example, innovation products were sometimes forced into low-volume accounts where sell-through was unrealistic. Operationally, certain delivery processes could be improved, particularly with Tropicana products being stored in coolers on trucks for extended periods, which could impact product quality and increase waste. Work-life balance could also be challenging, as sales representatives commonly worked 50–60 hour weeks. Expectations from corporate leadership were often unrealistic, especially when customer representatives and drivers were expected to fully stock stores while servicing 15+ accounts per day. Experiences could also vary depending on whether locations were union or non-union operated.

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