Depends who you work with - Customer Service Representative Percepta Employee Review

2.0
10 May 2023
Recommend
CEO approval
Business outlook

Pros

Only enjoyable because my team and leads are great. Some people are toxic though and it would be hell working with them.

Cons

Toxic people are allowed, mandatory cameras.

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Percepta Response
3y
Thank you for providing us with your valuable feedback! We're thrilled to hear that you're part of an incredibly supportive team. We truly understand the significance of teamwork and collaboration in creating a positive work environment that enhances the overall experience. We understand that dealing with toxic individuals can be challenging and have a negative impact on the atmosphere at work. Please know that we take these concerns seriously and remain fully committed to fostering a positive and inclusive environment for everyone. If you ever find yourself facing difficulties or require assistance in managing these situations, we encourage you to reach out to your team leads or our dedicated HR department. They're here to support you and ensure a healthy work environment. Thank you again for sharing your thoughts. We appreciate your dedication and contribution to our team.

Explore other reviews about Percepta

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Cons

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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Percepta Response
5mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

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