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      Percepta

      Engaged employer

      Percepta reviews

      I found my home - Lincoln Way Concierge Mobile App Specialist Percepta Employee Review

      5.0
      19 Jun 2024
      Lincoln way concierge mobile app specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      I have had a surprisingly positive and encouraging experience from interview, hiring, training, abay and production. I have received a tremendous amount of support from leadership and peers. I've also seen 2 members of my team promoted out in the short time i've been here which is also encouraging. All are welcome and all are included. love the culture.

      Cons

      I'm currently hybrid but I would love the option to work from home full time remotely. I think once an employee has passed 90 days and is exceeding expectations they should be allowed to work remotely ft , providing they maintain top tier performance.

      avatar
      Percepta Response
      1y
      Thank you for your wonderful review! We're thrilled to hear that you've had such a positive and encouraging experience at Percepta, from your interview to production. It's great to know that you feel supported by leadership and peers and appreciate our inclusive culture. We value your feedback about the option to work remotely full-time and will share it with our People Innovation team. We're glad to have you as part of our team!

      Explore other reviews about Percepta

      5.0
      7 Jan 2026
      Executive liaison
      Recommend
      CEO approval
      Business outlook

      Pros

      There is room for growth. Great health benefits. Flexible schedules. Great perks.

      Cons

      Compensation - Pay is low

      avatar
      Percepta Response
      5mo
      Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
      4.0
      10 Jun 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

      Cons

      Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

      avatar
      Percepta Response
      1w
      Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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