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      Percepta

      Engaged employer

      Percepta reviews

      Meh - CXS Customer Experience Specialist Percepta Employee Review

      2.0
      1 Dec 2024
      Cxs customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      SOME supervisors are actually awesome human being. Remote work Easy job Provide laptop

      Cons

      Pay is terrible Constant changes keep adding responsibilities but give you a 20 cents raise and a new title

      avatar
      Percepta Response
      1y
      Thank you for taking the time to share your experience. We're glad to hear you appreciated the remote work opportunities and the support from some supervisors. We’d like to learn more about your feedback to better understand your perspective and explore ways we can continue improving. Please reach out to us at percepta.hr@percepta.com to share more details. Your insights are important to us.

      Explore other reviews about Percepta

      5.0
      16 Jan 2026
      Business operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Cons

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

      avatar
      Percepta Response
      5mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      1.0
      22 Jun 2026
      Commercial solutions
      Recommend
      CEO approval
      Business outlook

      Pros

      No pros that are worth it.

      Cons

      low pay for current market, eliminated 401k match, insurance is expensive

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