Thanks for sharing your feedback and for your time with Percepta!
We’re glad to hear you found the work manageable. We know that scheduling and time off are important parts of the employee experience, and we’re always looking for ways to improve.
Wishing you all the best in your future endeavors!
There is room for growth.
Great health benefits.
Flexible schedules.
Great perks.
Cons
Compensation - Pay is low
Percepta Response
5mo
Twenty years and still going strong — thank you for growing with us!
We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work.
Appreciate you!
Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.
Cons
Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.