Change happens fast - Software Quality Analyst PerfectServe Employee Review

4.0
30 Mar 2016
Recommend
CEO approval
Business outlook

Pros

People are friendly. Company seems serious about work-life balance. Company is growing. Communication from admin is decent. They share company pains and gains with employees. They appear to want to improve employee culture so they implemented new surveys, etc. to see what employees are thinking. It's a good place to work. I don't see a lot of petty infighting or over the top control freaks here.

Cons

They make business decisions quickly and someone is gone before you can blink, and most of the time with little to no warning. Although quick decisions are probably good in a highly competitive market, sometimes it just feels a bit scary. One never knows if you're the next 'redundancy'. Reorganization happens frequently. 3 bosses for my position within a year, others have had 6 changes or more in a year. Some of the questions on the survey are rather odd. "If you had to describe your company as an animal, what animal would it be and why?"

Explore other reviews about PerfectServe

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong team relationships and approachability Meaningful healthcare impact Remote based Opportunities for cross-functional collaboration Skill building beyond the strict job description Company growth with a values driven culture Flexibility

Cons

Career clarity - fewer defined promotion paths that depend heavily on timing. Strong team culture with growth opportunities, but unclear promotions Compensation is fairly market-aligned, not premium. Potential for being underpaid for scope

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PerfectServe Response
1w
Thanks so much for taking time to leave a review! The team that implements our practice customers does INCREDIBLE work, and people like you are a reason why. We'll take your suggestions under advisement as we think of ways to keep this team happy and engaged.
3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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