Great company to be apart of - Support Center Specialist PerfectServe Employee Review

5.0
23 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Collaboration, Integrity, Innovation, Service, Purpose, and Inclusion The is a great place to grow your skills and work with dedicated team members working towards a beneficial life altering service to the healthcare industry.

Cons

Some roles in the company can work within a 24 hour shift and this can be a pro to some and con to others

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PerfectServe Response
5y
Thanks for taking the time to provide a review and share your feedback. We're glad to hear that your experience at PerfectServe has been positive! The folks in our support center are critically important to providing outstanding service to our customers and we're grateful for your partnership in this. We're grateful you're finding opportunities to build your skills and truly appreciate you choosing to dedicate part of your career to our mission.

Explore other reviews about PerfectServe

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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