Welcoming, friendly, engaging, and willing to teach. Everyone is very open to teaching you something new. The workload is well-balanced and I feel supported in my role. There is a learning curve to understanding the products and the industry, but the people here (at least on my team) are understanding. The main thing I can say about PerfectServe is everyone is passionate about the solutions offered and about healthcare technology. Everyone cares about their role and everyone evenly contributes towards the overall goals of the company. No job is too small or too far removed from the company's goal of creating a product that improves healthcare communication workflows, and I really value that.
Cons
There are a lot of meetings, which is to be somewhat expected with remote work options. Most people are flexible about meetings, so that helps with their frequency.
PerfectServe Response
3y
Thanks for sharing this feedback. We're happy to report that improving our performance management programs, including our review process and career pathing, will be an initiative the PeopeOps team will lead in 2023. - PS PeopleOps Team
The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.
Cons
Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.