Good job if you're looking to be overworked - Associate Lead With Keys PetSmart Employee Review

1.0
16 May 2024
Recommend
CEO approval
Business outlook

Pros

- 15% Discount on everything - New associate tier lets you rack up points fairly easy - Taking care of animals leads you into other animal handling / welfare jobs

Cons

- Company constantly cuts hours - Management makes or breaks a place* - *Treated unfairly if you aren't management's favorite - You won't get the hours you request - ALK isn't even a leader, you're essentially the errand person

Explore other reviews about PetSmart

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work with pets, earn tips and commission.

Cons

Corporate salon means no logic and reason to the rules and they can change day by day. Pushed to churn as many grooms out as possible instead of do quality work. No clear communication from management and no positive feedback from management, only beratings and lectures and threats to being replaced.

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