PetSmart Reviews

Pros

Great benefits Great environment Pets at work

Cons

Everything is quite nice here.

Pros

Loving community, we try to get customers not abuse animals we sell, we take the animals to the vet, we’ve gotten great with treating wet tail, we’re all passionate about the animals.

Cons

Not good pay, we get bashed for trying to stop customers from buying an animal to abuse, horrible vendors .

Pros

Good Environment to learn in life

Cons

Slow growth process, salary low

Pros

If you love animals this is a great company to work for! I loved my time there. They are very understanding - I was going through some personal issues at the time and all of my superiors were so accommodating and helpful, always making sure that my health came first. I am so grateful for my time there and appreciated the empathy that I received during a difficult time in my life. You get to meet so many adorable puppies and dogs! Working with dogs is so much better than working with humans. Lastly, they will train you to become an actual groomer and get your license. As well as train you in other store departments.

Cons

Short shifts. And not full time. Can be very fast paced. Lots of corporate rules that must be followed.

Pros

The staff here is amazing, all while because of the pandemic we are a little stressed at times, we work as a team and get through it. The hours I get are what I want, and they will do their best to make sure that it is what you want.

Cons

The customers can be a handful. Watching people impulse buy a pet and not always being able to express concern is the most heart wrenching. I went into this job to build experience working with animals and gaining more knowledge, like the sorts, and I cannot use it to help the customers out. Even though it's in the company's motto to do so. Some manager's will get upset if you leave the register to help a customer. I am a busy person, I used to be an assistant store manager, so I have to do something, not just stand at a register all the time. They try to be polite about it though or try to give you tasks nearby the register but even then I still get scolded or told to try and focus more on being near the register. It's an impossible battle to win. Just stay at the register and be nonchalant I guess.

Pros

I have been on nights at the hotel for 5 years ( this year ). Things can get crazy. If you are organized, good with time management, and able to work in a very fast paced environment, this could be a good fit for you. It is not a job for everyone, and it is about 80 % cleaning and setting up for the next shift, and 20 % animal interaction. You can be alone with up to 75 animals, before they call in a second shift. Busiest times would be holiday breaks, and summer. All in all I made a ton of doggie pals, and I loved cleaning and taking care of the animals so it was good for me. I really liked my hotel manager too. I felt appreciated by management most of the time, and when I expressed interest in a higher wage, I was rewarded. Work hard, prove yourself, you will be an asset to the team and company.

Cons

Long shifts, can be loud, overwhelming. The biggest con was the other hotel team members. More interested in chit chatting and gossiping than doing work. Be prepared that you are your own team, and to rely only on yourself. Very high turn over rate, for example since I have been on nights we have gone through at least 6 other over nights, it's hard work. Once you prove yourself, you're golden. Some dogs are very mean and don't like people, you have to walk these dogs while alone in the hotel and store. That seems terrifying ( but my team was understanding if we had a super crazy dog and I didn't feel safe )