Great place to work - Technical Support Engineer Proofpoint Employee Review

5.0
2 Apr 2025
Recommend
CEO approval
Business outlook

Pros

The management is extremely friendly and accommodating, I feel supported and looked after in my role and personal life. The team I work with are extremely kind, friendly and will always try and offer help if needed, whilst also maintaining a fun and interactive environment. The systems and tools are extremely easy to use and make my day-to-day enjoyable, without any tedious tasks in between. We have a hybrid work model, and while I was fully remote previously, which can become comfortable, I found getting out of the home and coming into the office is a welcome change and I look forward to it.

Cons

None at this time. I have been here a year and everything one could expect from the role has been satisfactory.

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Proofpoint Response
1y
Thank you for taking the time to share you experience. It’s great to hear that you feel supported in your role and that both the team and tools contribute to a positive day-to-day experience. We’re also glad the hybrid model is working well for you. We'll be sure to keep up the good work and we look forward to continuing to support your success!

Explore other reviews about Proofpoint

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture with positive outlook

Cons

Lower base salary than industry standards

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Proofpoint Response
1mo
Thank you for sharing this. It’s great to hear the culture and team have stood out in a positive way. We also hear you on compensation and it’s something we continue to evaluate to stay aligned with the market and support our employees. We appreciate you being part of the team. Thank you for your review again.
2.0
4 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Products work for the most part. You are selling technology that cyber professionals need. It’s easier than most companies in the space to get meetings with security executives.

Cons

Micro management that doesn’t add value or help love deals. They are paper pushing and reporting and continuously have last min reporting needs that take precedence over getting deals done. They bring a lot of problems to the table with few solutions. Many came with out management experience and do not have the people skills to manage different people and personalities. Proofpoint is extremely cheap with expenses. Be prepared to have to cover bills yourself if you take clients out to dinner because if you go to a nice restaurant and the client orders an app, a few drinks, a meal and desert, Proofpoint will not even cover this when it’s reasonable. There is a lot of competition in the space and that makes every deal a knife fight going back and forth on price. In general they treat women very poorly. No support for maternity or post partum with very bad benefits that don’t match other tech companies.

2
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Proofpoint Response
1mo
Hi, thank you for sharing this candid feedback. It’s great to hear you found value in the product and the opportunity to engage with customers in such a competitive space. At the same time, you’ve raised several important points around management approach, internal processes, and overall team support. These are not small things, and they directly shape the day to day experiences of our teams and the culture of our company. That being said, they will continue to be areas of focus. We also want to address your comments around the experience for women, including support during maternity and postpartum. Maintaining an environment where every employee feels supported through all stages of life is important, and feedback like this highlights where there may be gaps between intent and experience. That insight is critical and we thank you for sharing it with us. We appreciate you taking the time to share your perspective on your time here on the team.
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