Would never go back - Customer Service Representative RBC Employee Review

2.0
22 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Awesome people to work with, great place for meeting people, benefits for non-full time employees, advancement opportunities, helps to develop skills where you may be having a tough time learning

Cons

bad morale, ridiculous referral goals, high pressure, TERRIBLE pay, poor management, advancement opportunities if your manager likes you, clients are sometimes awful, getting yelled at by clients over things you can't control

Explore other reviews about RBC

5.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and good benefits

Cons

Career growth is limited in my area

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Cons

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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