They hired an extensive amount of upper management who all have the same mentality of earning as much money as possible, no matter how bad the product. They make promises they can't match and know they never will, leaving client facing teams dealing with the aftermath.
Many became managers simply due to tenure and not experience. This mixed with bad external managerial hires has led to one of the most toxic environments I have ever worked in. They will blindside employees with bad reviews, instead of addressing concerns early on and will pile on work loads and make it seem normal. People use their friendships in other departments to work the system or get away with anything. And they will make your life as difficult as possible if you don't joyously agree to working long hours or disagree with a procedure that has a clear flaw.
RigUp makes everything look shiny and happy to clients and prospective employees, but it has become a facade hiding the overworked, poorly treated associates. You are either "in" with the right people, or you will be pushed to the side and eventually out.
Sadly, they are a prime example of the egotistical "bro" tech environment and it's a shame, because at one point they were what they still say they are. There are some amazing people working there, who have either been brainwashed or are too complacent to realize something better is out there.