Overall ok - Anonymous employee Santander Employee Review

4.0
30 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good progression opportunities for the right people, same goes for the support the company gives its staff. Salary aligns with the market but not enough to keep up with the cost of living. Good range of benefits including annual bonus, discounts and rewards There are some great senior leaders

Cons

Some processes are not followed once past a certain job banding, communication is not a strong point and there is a lack of accountability. Personal grudges inhibits growth of the team, department and business

Explore other reviews about Santander

5.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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