I love working at Santander - Business Process Improvement Analyst Santander Employee Review

5.0
22 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Working at Santander has been such a wonderful experience. From day one, I’ve felt supported and valued, not just as an employee but as a person. The benefits are fantastic, the training opportunities have helped me grow, and I’ve loved being part of volunteering programs that give back to the community. What stands out the most is how much Santander truly invests in its people—creating an environment where we can learn, thrive, and build meaningful careers. It’s a place where teamwork, respect, and growth are at the heart of everything.

Cons

I honestly don’t have any cons to mention about working at Santander. My experience has been nothing but positive. The benefits are excellent, the training and development opportunities have truly supported my growth, and the volunteering programs make me proud to be part of a company that cares about the community. Most importantly, Santander invests in its people, creating an environment where I feel valued, supported, and motivated every day.

Explore other reviews about Santander

5.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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