Pay - Customer Service Representative (CSR) Scientific Games Employee Review

3.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, service, lots of work

Cons

Management will throw you under the bus

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Scientific Games Response
3mo
We are glad you found the team friendly and the work engaging. We find your feedback regarding management. We hope you shared your concerns with your HR business partner or through our secure and anonymous hotline. We thank you for the time you spent with SG and wish you only the best in your future endeavors.

Explore other reviews about Scientific Games

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, reliable teamwork and support from management, opportunities for growth and exposure to new skills.

Cons

Coaching/overseeing a team in itself has a set of cons, which is what I primarily handle on a daily basis. This comes with any job, but you will have people on your team who need to improve on things such as lack of communication, lack of effort, no work ethic, and lack of skills. Motivating them can be difficult at times, and then you always seem to have a few who do things to avoid work. An accumulation of all these factors subsequently creates more, unnecessary, and redundant work for us. These types of people tend to eliminate themselves out over time due to poor performance and/or quit.

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

•Great exposure to international company + lottery industry •Executive leadership better than most

Cons

•Lean team with no work life balance.

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