Remote work is great, but micromanagement is frustrating - Customer Service Representative Shentel Employee Review

3.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

fully remote, independent work for the most part

Cons

micro-managed on every phone call, not able to get morning shift as promised after 6 months of employment

Explore other reviews about Shentel

5.0
6 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Feels more like a small time business

Cons

unrealistic annual goals every year employed

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