If you are joining consulting, consider joining the East Coast. - Consultant Smartsheet Employee Review

2.0
17 Aug 2022
Recommend
CEO approval
Business outlook

Pros

The project work can be super interesting and generally speaking, the product is impactful for the customers using it. If you are great at networking also, your customers you are working with could potentially become your next employer as well.

Cons

If you are working out of the west coast consulting org be prepared to have zero advancement in your career. You will be over worked, under valued, and under paid. Processes and procedures are forever changing and some are not for the best. One week you will be told to operate/ execute one way and then a few weeks later that all will change. Leadership has established a toxic culture where you will never feel good enough at your job due to level of “readiness” to advance professionally. The executive team preaches a 70% readiness for career advancement but consulting leadership in the West communicates that as you are either 100% or you will be passed over. Fun fact, nobody is ever 100% ready for the next role and they need the opportunity to grow with those new responsibilities. It’s a pretty laughable difference between career progressions from the East Coast office, since they are so frequent and the West Coast office, since they are so rare. Promotions also do not exist so be prepared to interview for each new role. There has currently been a good bit of attrition happening as well with folks either moving internally to different orgs or leaving Smartsheet all together.

Explore other reviews about Smartsheet

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

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Smartsheet Response
1w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive of AI tooling. I had a great manager. I heard the severance packages are great, but I left of my own volition, so I don’t have personal experience.

Cons

Complete lack of direction or management at the mid to high levels of the company in product and engineering (most everyone left or was pushed out by cronyism from the private equity acquisition). No more equity offered to employees. No opportunities for promotion. They’ve shipped or are shipping most of the core products (including the core “sheet” aka Grid app) to India and have laid off tons of employees (somewhere between 12% and 15% of the company). Upper management did the thing where they had the US developers interview tons of people out of India, and then about half a year later laid off tons US developers, including several of the people that did the interviews. Upper management said that the India teams would be working on other projects, but clearly that was a lie. They laid off people without consulting their managers, or their manager’s managers, and without knowing what team they actually worked on or what they did. So entire teams were laid off unbeknownst to them. Very quick and poor handoffs to India, if any. You will likely be working on multiple teams at once, or moved to multiple teams during your time there in short periods of time. On-call can be a nightmare. There is no culture of any kind. Basically do not work here, whether you’re out of the US, India, or Bulgaria (the main countries for developers).

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Smartsheet Response
3w
Thank you for your honesty. While we’re glad that you had a great team and the tools you needed, it’s incredibly tough to hear that other aspects of your experience were less than great. To your point about equity, we’d like to clarify that we do offer a limited equity pool with specific eligibility. That said, navigating transition is already tough, and adding in other aspects like global shifts and new leadership can make it feel even harder. We know the dust hasn’t completely settled, and we understand that we have a lot of work to do to repair employee trust and morale. We’ve set off on that journey, and we appreciate all of this feedback along the way. Thank you, and we wish you all the best in your next chapter.
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