Don't meet expectation. - Associate Project Manager SoftServe Employee Review

1.0
21 Feb 2023
Recommend
CEO approval
Business outlook

Pros

I like main ideas of SoftServe. But drawn picture can be opposite to the real life.

Cons

Problems in communication with manager has begun after I have done remarks about low team spirit, huge turnover (as in managerial team as in developers team). In my work I had difficulties with handover, clearly defined tasks and support from the manager. Aggressive and blaming environment, not so comfortable to stay work. My decision to change the project was a reason to receive from manager the worst feedback in my whole life. Artificial creation of obstacles with a change of the project through release to reserve. One manager's feedback can cross out all other positive feedbacks.

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SoftServe Response
3y
Hi and thank you for being courageous to share your story with us. It's a pity that you had such an experience working at SoftServe. We know that the same situation may be experienced through different lenses, so we hope you’ve had honest conversations with your manager and HR BP at your exit interviews. SoftServe’s mission is to enable talented people to change the world. Our rating here at Glassdoor and our eNPS which is 84 in Q1’23 proof that we’re putting lots of effort to fulfil our mission. We've taken your feedback seriously and shared it with our TSLs in Poland to help prevent such situations in the future. Thank you for all your contributions while you were at SoftServe and good luck in your new role!

Explore other reviews about SoftServe

5.0
19 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

friendly people, modern approaches and a very diverse workforce. great clients and thought pieces as well to bring to the table.

Cons

Not a con but just a note, they offer flexible remote working options, which may be different for those who prefer in-person

2.0
8 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay but you will be expected to manage multiple client projects at the same time in an expedited timeframe and are often flying solo. If you come from traditional consulting, these projects will feel insane and unrealistic to deliver true quality.

Cons

All about who you know, not what you do here. Expect to have to work at 150% capacity plus spend at least 50% of capacity networking. You will be constantly asked to deliver with unrealistic timelines. People (i.e. business analyst group) are constantly stepping over boundaries and claiming work others with more expertise in a specific area should own. It is a constant cluster mess and I (as a junior associate) have been on my fair share of calls where leadership is yelling at each other about stepping into each other’s territories. I can only imagine what occurs on the pure leadership calls. Lots of people in director and above positions are on an egotistical trip and have zero interest in the team’s ideas, knowledge, or expertise. You will spend many phone calls just listening to the leader brag about themselves for 55 straight minutes.

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