Everyone Here Pretends Everything's Fine and It Sucks - Technical Support Specialist Solv Employee Review

A Smart, Kind Team: Almost everyone in the EPD team is some combination of impressively smart and genuinely kind. It’s rare to find an environment where people just want to build cool things and solve problems without their egos getting in the way, but Solv is truly one of those places. Challenges to Opportunities: The team is incredibly resilient. When changes or unexpected crises hit, the team is really great at leveraging those moments as opportunities to improve and transform the organization for the better. Recognition + Room to Grow: Good work is actually recognized here. Mistakes happen, but they’re tolerated and treated as learning opportunities. Interesting Problems: Solv's customers have a lot of unique challenges. If you're an engineer, expect to put your energy toward solving interesting, real-world problems. Endless Opportunity (Healthcare): The healthcare space has endless problems that need fixing, and Solv has a great interface and positioning for tackling them. Pragmatic: The team is pragmatic. People are honest about what they don’t know, but they don't let that stop them from moving forward and/or handling ambiguity. Fast-paced: There’s hardly ever a dull day. There is always a steady stream of important, meaningful work to keep you engaged.

Fast-Paced: The environment moves quickly and expects high engagement. If you aren't looking to actively challenge yourself or prefer a slower routine, it's probably not the right fit. High Ambiguity: Most projects don't come with a cleanly defined, pre-packaged solution. You are expected to drive discovery, think through end-to-end solutions, work with customers, and anticipate second-order effects. If you don't enjoy critical thinking and navigating ambiguous goals or requirements, you will likely struggle here. This is more true for product engineers than others (e.g: infra). I personally enjoy this a lot, but I've worked with others in the past who really struggle with it. Occasional Communication Gaps: While short-term pivots are expected in a fast-moving environment, leadership doesn’t always clearly or consistently communicate high-level updates regarding strategy and immediate company direction. I think a bit more transparency here would go a long way in preventing occasional misalignment I've seen from some other folks

Great coworkers, but morale is pretty low right now. Most people are just sticking it out while they look for their next move.

All the best talent has left, leadership is in denial. CEO acts like everything is going super well, but won’t acknowledge there are real problems and no amount of hype or “West Coast Nice” good vibes behavior is going to fix it. Do not work here if you value work life balance and your sanity.