New Executives - Company Streamlining - Global Enablement Specialist Sovos Employee Review

3.0
6 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Coworkers were a pleasure to work with. I've heard sales jobs can be okay if you do exceptionally well in your role.

Cons

New executive and CEO takeover a few years ago has led to mass layoffs. Employees were asked to assist in developing AI tools that took away their jobs shortly after and outsourcing has led to a decreased quality in customer facing service. In Operations, US employees were intentionally replaced with overseas folks as a part of hiring policy.

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Sovos Response
7mo
Thank you for sharing your experience and honest feedback. We appreciate the time you've taken to reflect on your time at Sovos. We're glad to hear that you enjoyed working with your colleagues. Our people are truly at the heart of what we do. We understand that organizational changes can be difficult, especially when they impact teams and roles you've been dedicated to. Leadership transitions and strategic shifts are never easy, and we recognize the uncertainty they can create. Sovos operates in a rapidly evolving compliance industry where client needs, regulatory demands, and technological advancements require us to adapt quickly. While we've made difficult decisions around restructuring and resource allocation, these choices are made with careful consideration of both our business sustainability and our commitment to delivering exceptional service to our clients. We remain focused on investing in talent, recognizing expertise, and building a global team that can meet the complex demands of the compliance landscape. Your feedback about recognizing subject matter experts and talent during transitions is important, and we take it seriously. We're committed to continuous improvement in how we support our teams through change. We wish you all the best in your next chapter and thank you again for your contributions to Sovos. - ‎Chris Lynch, Chief Marketing Officer

Explore other reviews about Sovos

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
2w
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

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Sovos Response
1w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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