Worst mistake I have made in my career. - Enterprise Account Executive Sovos Employee Review

1.0
8 Aug 2016
Recommend
CEO approval
Business outlook

Pros

You have a chance to get an insiders look into "big software" and learning how to manage sales that have a very complex integration with a companies system.

Cons

There really are too many to list. First, if you see any positive reviews they are from Sovos marketing, not from happy employees. I've been to the team meetings and kickoffs, nobody is excited to work here. It is simply a stepping stone to your next job. The products are antiquated on the "indirect tax" side. Customer service is abhorrent. The industry experts and partners rarely recommend Sovos for a bidding scenario and their placement on google is fourth page so nobody can find you to engage you for a bid if they did any research. The management is like a frat house, foul language at all meetings and the treatment of women is sub par. Sovos really needs an ethics officer and someone to come in an provide real leadership. The current upper management is not creative and requires all sales people to operate in a tightly controlled process. They do not have extensive sales experience so they like to micromanage. Because the process they created does not work all of the salespeople lie on their reports or create false opportunity numbers. This company really is a bad apple. I would recommend any of its competitors over working for Sovos. There are much better companies out there. In one year I have seen over half of the sales team leave and almost all of those people qualified for presidents club. I myself qualified and decided to leave two months before reviewing my rewards. It's just not worth it.

Explore other reviews about Sovos

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
2w
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

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Sovos Response
1w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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