11 Apr 2023
Sovos Response
3yThank you for taking the time to write this review. We are so pleased to see your satisfaction with the Compliance Services team and leadership. We take a lot of pride in knowing our support to the team creates a collaborative and inclusive environment. I am sorry to hear you did not have the best experience with our busy season. The annual nature of the tax work this team supports can be stressful, especially when you are going through a transition into a new environment at the same time. As you mentioned, we do what we can to lighten the burden by allowing flexible work arrangements and other support during the busy season. It really is an all hands on deck approach. We also offer flexible time off benefits to ensure that our teams can have the break they very much deserve after tax season is over. Every year we also have focused efforts to continue to improve the impact of the heavy workload on our operations teams during tax season. Although this role did not fit your interests, we appreciate your valiant efforts to our customers to ensure a positive experience for them. Thank you again for the time you have spent with us. We wish you the best of luck in the future!