Good Product, But Management is a Complete Disaster - Anonymous employee Sovos Employee Review

No Real Training: They offer useless generic training sessions, but when it comes to actual product-related training, there’s nothing. Employees are expected to figure things out on their own. No Team Meetings or Employee Check-ins: I honestly don’t remember the last time management arranged a team meeting or even a casual catch-up call to check on employees. Unresponsive Management: Whenever we request support or feedback—especially on critical matters like salary raises on recent promotions—management either completely ignores it for months or avoids the conversation altogether. Shocking Handling of Salary Raises: The pay raise I received after my promotion was disappointingly low. When I raised concerns, leadership ignored me for months. After constant follow-ups, they finally had a meeting only to put the blame on me. Their reasoning? The only way to give me a fair raise would be to fire other employees. Instead of addressing the issue, they wanted me to "put myself in other people’s shoes" and accept it as fair. Absolutely unprofessional and unacceptable. Leadership is Disconnected & Lacks Empathy: Upper management is completely out of touch with reality. They expect miracles from employees while giving absolutely nothing in return. Hardworking people are leaving in frustration, yet leadership refuses to acknowledge or even have a conversation with them before they go. Toxic Culture & No Accountability: The company has been completely destroyed by the current management. They are ignorant, unprofessional, and severely lack basic soft skills or emotional intelligence. Employees are treated like disposable assets, and there’s no effort to improve morale or retain talent.