Torturous Environment - Customer Success Manager Sprinklr Employee Review

2.0
28 May 2024
Recommend
CEO approval
Business outlook

Pros

Great remote culture and semi decent pay

Cons

Sprinklr has always been a challenging place to work for, however the challenge was welcomed because it made you a well rounded employee and you became better. You were able to make almost an unlimited amount of money as long as you hit your goals. Now they have brought like 6 VPs from the same company and it has turned to a nightmare. They force you to create decks all day everyday for internal presentations that then never get looked at more than once. Leadership never offers real solutions to customer problems but rather penalizes individual contributors. Ragy has certanly taken a step back and it shows. Very toxic culture of do more and do more and never good enough. Everyone I know that works here is severely depressed and feels devalued.

Explore other reviews about Sprinklr

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great learning opportunities, exposure to many aspects of the business, the best culture, contribute to a business that is truly revolutionizing the world and at the forefront of AI

Cons

Promotions rarely given. Extremely hard to work up the ladder or even move internally

4.0
29 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay. Lots of freedom

Cons

Shaky future. Not likely to go anywhere

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