Entry Level Bank Work - Customer Service Advisor St.George Bank Employee Review

3.0
16 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Relatively easy to get the job and get your foot in the door. From there you can continue up the financial ladder if you choose. Comfortable role, but very people facing and you will get all sorts of people walk in through those doors, some nice, some not so much. Hybrid role where you are both a bank teller and an accounts opener.

Cons

Dealing with people's issues can be a big headache every day. Scams are abundant, people have financial troubles and all sorts of other issues. Great for getting experience working with people but sometimes you will act as a therapist almost while waiting on the phone line with the customer to help put them through to the appropriate internal team. You act as the messenger between the higher levels in the organisation and the customer. Can be fine but is often mentally taxing.

Explore other reviews about St.George Bank

5.0
24 Jan 2023
Recommend
CEO approval
Business outlook

Pros

WLB is great room for growth nice peeople around

Cons

salary not the best in industry use old tools and tech could be more customer friendly

5.0
17 Aug 2021
Recommend
CEO approval
Business outlook

Pros

environment is good and friendly

Cons

people are good and friendly

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