Not a professional environment - Front Desk Clerk Sun Life Employee Review

1.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

They offer flexible schedule options. Medical benefits are ok. Initial training is well done. if you just meed a job, have never worked in healthcare and have a lot of availability then this is the place for you.

Cons

A lot of workplace bullying goes on especially if you are not of a certain background. Managers do not seem to care about the values they preach. Its a very unprofessional environment. There is no consequences for bad behavior so they must have very high turnover. There is a break room but its too small for the large facility and usually dirty. Bathrooms breakdown often. Employees tend to be on personal calls during patient interactions violating privacy laws. Managers are aware and will not enforce laws. MAs are poorly trained in how to interact with patients and discuss patient charts etc in the hallways. If you value healthcare than I would look elsewhere. All around terrible leadership. Lots of meetings but no follow through. For the level of healthcare you are receiving, medical premiums should be covered 100%.

Explore other reviews about Sun Life

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

See reviews by: Helpful|Rating|Date|All