It all depends on your manager - QA Analyst Sun Life Employee Review

3.0
3 Jul 2021
Recommend
CEO approval
Business outlook

Pros

The benefits are pretty good. Work from home is allowed and your schedule can be flexible if your job allows.

Cons

No career advancement - you will be doing the job of the higher band but not getting the title nor the pay. There is a disconnect between CEO & real life at the company.

Explore other reviews about Sun Life

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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