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      Support.com MX is a mess - Technical Support Representative Support.com Employee Review

      1.0
      21 Feb 2022
      Technical support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      none, the company is one of the worse ever i work for

      Cons

      terrible mentorship, terrible training, terrible heavy usage and abuse of your personal computer from their malware software

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      5.0
      16 Jan 2024
      Remote technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Steady work and good work schedules

      Cons

      Poor pay increases for many except the top performers.

      4.0
      26 May 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

      Cons

      The business product transitioned into a services related product. Not very exciting

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