Pros
Incredibly good operational people with great ideas, customer relationship skills and a positive attitude, unfortunately they are hardly ever listened too.
Cons
Strategy - get one and stick to it, at the moment it's tactical hell, there is little or no prioritisation, unless its a 'pet project' making someone look good, taking up a huge amount of resources with very little benefit to the company. Nepotism - if your well connected on the Tampa 6th Floor your immune to criticism, especially if your on the 6th floor. Given the disaster of the Jeff Gordon era (MACH/Aicent acquisitions) and the lack of market awareness that has driven the Company to lay off 00's of people with more to come that the entire 6th Floor team is still I place says all that needs to be said. Working Hours - your going to average at least 60hrs per week, there is no 'down time', weekend calls are the norm. At Director level and above you going to average 70+hrs and to hell with personal circumstances. Reporting - you can spend 3+ days out of 5 on reports, the Company is driven by internal reporting rather than market requirements. The Company thinks that it can buck market trends, it still hasn't admitted that it can't, you have a snr mgt team who in most cases think Syniverse is like a Google they need to smell the coffee, its not, a little humility/listening in the market would go a long way. Tampa is the center of the universe if you work in Rest of World your nothing more than a lackey for Tampa, no matter at what level you work.