Horrible job - Account Expert T-Mobile Employee Review

1.0
22 Dec 2025
Recommend
CEO approval
Business outlook

Pros

benefits are pretty solid but that is it

Cons

you're going to get verbally berated by customers and your management is going to do very little to support you you're going to be told about the amazing career advancement opportunities that are only achievable if you're there for 5+ years in the same awful position

Explore other reviews about T-Mobile

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

very good benefits and pay

Cons

company changing to ai first

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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