Good pay but stressful - Customer Service T-Mobile Employee Review

4.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Learning to push through work days here can make other jobs seem easy. You can learn a lot here if you try. The benefits and pto are amazing. You do get rewarded for working hard.

Cons

So much sitting, it can get to a person after a while if you have trouble sitting still. Minimal breaks.

Explore other reviews about T-Mobile

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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