The job is what you want to put into it. - Retail Sales Associate T-Mobile Employee Review

3.0
19 Jan 2012
Recommend
CEO approval
Business outlook

Pros

-Great, cheap benefits -Possibility is there to make a good deal of money -Flexible and employee friendly company

Cons

-Expectations were not clear in my store at all (could be individual management) -Ability to grow was hindered by pyramid compensation structure. (RSA to RAM to RSM to DM) -Mixed and frequently conflicting messages from management, changes weekly -RSA is expected to go WAY outside of their job description and sacrifice their commissions to deserve promotions

Explore other reviews about T-Mobile

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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