NOT A CAREER!!! the pay is good, good benifits, almost no room for advancement unless u have some friends in managment. - Sales Representative T-Mobile Employee Review

2.0
25 Feb 2010
Recommend
CEO approval
Business outlook

Pros

good pay, good benifits(paid time off, 401, health insurance. bonus structure very generous. fun working with new technology. found the sales aspect of the job to be fun and challenging. tution reimbusment. very flexible with hours if u go to school or have kids.

Cons

employee discounts on phones are horrible. hire outside the company way to much. I've seen this 5-6 times since ive worked there instead of promoting somewhere who already works with company and has the qualifications they will go and hire someone outside the company. seems easier to get hired into to a higher up position outside the company, than it is to get promoted. u have some lower level employees training and teaching there boss the ropes. it defintely created a lot of ressenment and made for a tense work place. many long time employees were medicore at there job and not hitting quotas but cuz they had friends in mangement they seem to have an unspoken rule that they would never have to worry about there job secuirty. if your outside there social circle your job never seemed safe and u were constanly pressured about quotas more than others. room for advancement was poor, more a social contest than your performance and your leadership potential.

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5.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Benefits, flexibility, compensation. Teamwork and good management.

Cons

There were really no cons working there.

5.0
22 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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