Good Job If You Can Multi-Task - Customer Service Representative T-Mobile Employee Review

4.0
1 Jun 2010
Recommend
CEO approval
Business outlook

Pros

Great Benefits, excellent working conditions, excellent training and coaching (dependent on the coach), a general atmosphere of closeness among team members is fostered.

Cons

Extremely high standards of performance, requires ability to smoothly converse while searching multiple programs for information and to create transactions: this job is not for everyone!

Explore other reviews about T-Mobile

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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