Highest Customer Service - Retail Sales Associate T-Mobile Employee Review

4.0
23 Oct 2010
Recommend
CEO approval
Business outlook

Pros

The company is very team and customer oriented.

Cons

It is sometimes difficult to sell a product or service for the same price as competitors but not get the same amount of usage out of it. T-Mobile sometimes lacks coverage where other companies that charge the same have coverage in the same area.

Explore other reviews about T-Mobile

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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