More relaxed than other carriers - Retail Sales Representative T-Mobile Employee Review

3.0
9 Nov 2010
Recommend
CEO approval
Business outlook

Pros

-Family atmosphere -Generous benefits -Not much responsibility for reps aside from Sales Leads, Assistant Managers, and Managers

Cons

-Unpredictable hours even when a schedule is made -Poor Senior Management -No hands-on training, all computer based

Explore other reviews about T-Mobile

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

See reviews by: Helpful|Rating|Date|All