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      T-Mobile

      Engaged employer

      T-Mobile reviews

      Overall, good benefits but changed sales focus too quickly and what KPIs are truly important. - Retail Store Manager T-Mobile Employee Review

      3.0
      5 Jan 2011
      Retail store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Solid benefits and opportunities to learn the business if you are a self starter and put in the extra time to learn.

      Cons

      Senior management communications- constantly changing message on what's important now or what KPI to focus on today. The company's vision is in flux right now.Truly not aligning sales objectives with profitable business practices.

      Explore other reviews about T-Mobile

      5.0
      28 Jun 2026
      Sr field technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Freedom, supportive atmosphere, good pay

      Cons

      Not many, long shifts on call can be tough

      2.0
      24 Jun 2026
      Retail store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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      T-Mobile reviewsT-Mobile Retail Store Manager reviewsT-Mobile review