Goals and focus changes monthly and is a reactive versus proactive way to run a business. - Anonymous employee T-Mobile Employee Review

3.0
17 Mar 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, great people, fun technology. It is great to connect customers to the people who matter most through wireless technology. The benefits package is great including employee phone plan, medical, dental, vision, flex spending, 401K with a company match, and tuition reimbursement.

Cons

The company does not seem to understand what tools and support that the front line employees need to deliver on their goals. Antiquated IT systems are unacceptable for a technology company in 2011. There have been too many external hires for leadership positions which is bad for employee morale.

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5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Freedom, supportive atmosphere, good pay

Cons

Not many, long shifts on call can be tough

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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