The worst place ever to work. - Customer Care Representative T-Mobile Employee Review

1.0
23 Mar 2011
Recommend
CEO approval
Business outlook

Pros

Most of the people there are great to work with.

Cons

The management tends to change is expectations on a whim and doesn't inform the employees.

Explore other reviews about T-Mobile

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Freedom, supportive atmosphere, good pay

Cons

Not many, long shifts on call can be tough

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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